Contact Us

We are here to help. Whether you have a question about a product, need a tailored quotation, or want advice on the right enterprise solution, our team will respond promptly.

Contact details

Email: [email protected]
Phone: +971 4 897 2598
WhatsApp: +971 55 991 1705

Customer support hours

Our team is available Monday to Friday, 9:00 AM to 6:00 PM (UAE time), excluding public holidays. Messages received outside these hours are answered on the next business day.

Our offices

Dubai Office
Al Fattan Plaza, 6th Floor, Office 607, Dubai, UAE

Abu Dhabi Office
Al Qasr Tower, Floor 16, Office 18, Abu Dhabi, UAE

Request a quotation

For enterprise solutions, bundles or bulk orders, use the Request a Quote option on the store and our team will prepare pricing tailored to your requirements.

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Connect with GulfNet Emirates for the latest updates and insights:

Frequently Asked Questions

How do I contact a drone supplier in the UAE?
Buyers looking to contact a drone supplier in the UAE can reach GulfNet Emirates directly through several channels. The team responds to enquiries by email, on the landline +971 4 897 2598, and via WhatsApp on +971 55 991 1705 for faster back-and-forth on quotations and technical questions. Support is available Monday to Friday, 9:00 AM to 6:00 PM UAE time, excluding public holidays, with messages received outside those hours answered on the next business day. Walk-in meetings are available at the Dubai office in Al Fattan Plaza and the Abu Dhabi office in Al Qasr Tower. For structured pricing on enterprise deployments, the Request a Quote form on the store routes directly to the sales team.

What are the full contact details for GulfNet Emirates DRS?
GulfNet Emirates DRS operates from two locations in the UAE. The Dubai office is at Al Fattan Plaza, 6th Floor, Office 607. The Abu Dhabi office is at Al Qasr Tower, Floor 16, Office 18. Voice enquiries go to +971 4 897 2598, and WhatsApp is available on +971 55 991 1705 for quick technical or commercial questions. Email correspondence is routed through the address published on the store, and the sales desk handles product enquiries, tailored quotations, and enterprise solution advice. The support team works Monday to Friday between 9:00 AM and 6:00 PM UAE time, with public holidays excluded and off-hours messages picked up the next working day.

Which channel gives the fastest response for a drone dealer contact in Dubai?
For a drone dealer contact Dubai buyers can act on quickly, WhatsApp on +971 55 991 1705 is usually the fastest route during business hours because it keeps specifications, quotation notes, and photos in a single thread. The landline +971 4 897 2598 works well when a decision needs a direct conversation about compatibility, payload pairing, or lead time. Email suits detailed briefs, tender documents, and formal quotation requests that need attachments. All three channels are staffed by the same team, Monday to Friday, 9:00 AM to 6:00 PM UAE time. Buyers based in the capital can also visit the Abu Dhabi office at Al Qasr Tower for face-to-face discussions on enterprise deployments.

Can I visit the Dubai or Abu Dhabi office in person to discuss a purchase?
Yes. Two physical offices are available for buyers who prefer face-to-face meetings before committing to a purchase. The Dubai office sits at Al Fattan Plaza, 6th Floor, Office 607, which is convenient for clients based across Dubai, Sharjah, and the northern emirates. The Abu Dhabi office is at Al Qasr Tower, Floor 16, Office 18, positioned for government, energy, and infrastructure clients working out of the capital. Visits are recommended by appointment so the relevant product or solutions specialist is available. Bookings can be arranged by phone on +971 4 897 2598 or through WhatsApp on +971 55 991 1705, both handled within the standard business hours of Monday to Friday, 9:00 AM to 6:00 PM.

What are the customer support hours for enquiries and quotations?
The GulfNet Emirates support desk runs Monday to Friday, 9:00 AM to 6:00 PM UAE time, with public holidays excluded. Enquiries submitted inside those hours are handled the same day where possible, covering product questions, pricing, availability, and enterprise advisory. Any WhatsApp, email, or phone message that lands after 6:00 PM, on Saturday or Sunday, or during a UAE public holiday is picked up on the next working day in the order it arrived. Buyers on tight procurement timelines are encouraged to flag deadlines in the first message so the team can prioritise the quotation and shipping estimate accordingly, particularly for bundled enterprise orders that require configuration input.

How do I request a tailored quotation for an enterprise drone or robotics order?
Enterprise buyers should use the Request a Quote option on the GulfNet Emirates store rather than the standard cart checkout. The form is designed for bundles, bulk orders, and configured solutions where pricing depends on payload combinations, accessories, software licences, and site requirements. Once submitted, the sales team reviews the specification, confirms availability, and returns pricing built around the actual scope of the deployment. For projects that need scoping calls, the same request can be followed up on +971 4 897 2598 or WhatsApp +971 55 991 1705. This route is the preferred path for government tenders, oil and gas contracts, agriculture programmes, and multi-unit robotics rollouts across the UAE.

Is WhatsApp support available for technical questions before I buy?
Yes. WhatsApp on +971 55 991 1705 is an active pre-sales channel and works well for technical questions that involve photos, screenshots of a site plan, or short voice notes about a use case. Buyers commonly use it to confirm payload compatibility with a specific airframe, ask about RTK integration, check whether a dock will suit their intended operating environment, or compare two SKUs before committing. Responses come from the same team that manages phone and email enquiries, within Monday to Friday, 9:00 AM to 6:00 PM UAE hours. For anything requiring formal documentation, such as a stamped quotation or datasheet bundle, the team will follow up by email after the WhatsApp discussion.

Where can I find GulfNet Emirates on social media for updates and announcements?
Buyers can follow GulfNet Emirates on LinkedIn and Instagram for product launches, distributor announcements, and operational updates across drones, robotics, and AI solutions. LinkedIn is the more active channel for enterprise buyers, procurement leads, and channel partners tracking new manufacturer partnerships or category expansions. Instagram carries a more visual feed with product highlights and field footage. Both accounts are linked from the contact section of the DRS store. Social channels are not a substitute for a formal enquiry route, so pricing, availability, and quotation requests should still go through email, phone on +971 4 897 2598, or WhatsApp on +971 55 991 1705 so the sales team can log and track the request.

Who should I contact for after-sales support, warranty, or returns?
After-sales matters, including warranty claims and returns, are handled by the same GulfNet Emirates contact points used for pre-sales. The fastest route is the landline +971 4 897 2598 or WhatsApp +971 55 991 1705 during Monday to Friday business hours. For documented issues, email is preferred because it keeps serial numbers, invoice references, photos, and diagnostic notes in one place, which speeds up the internal review. The store also publishes dedicated Returns and Warranty and Shipping and Delivery pages that outline the process step by step. Enterprise clients with existing service agreements should reference their contract number in the first message so the account team can route the ticket directly to the right specialist.

Can international buyers from Saudi Arabia, Qatar, or wider GCC markets get in touch?
Yes. GulfNet Emirates handles enquiries from buyers across Saudi Arabia, Qatar, and the wider GCC through the same UAE-based contact channels. The +971 4 897 2598 landline and +971 55 991 1705 WhatsApp number are both reachable internationally, and email remains the most practical route for cross-border procurement where tender documents, freight terms, and delivery timelines need to be exchanged. Regional buyers are encouraged to flag the destination country in the first message so the team can factor logistics and any documentation requirements into the quotation. The Dubai and Abu Dhabi offices are also available for in-person meetings when procurement teams travel into the UAE for supplier evaluations.

How quickly can I expect a reply after sending an enquiry?
Enquiries sent during Monday to Friday, 9:00 AM to 6:00 PM UAE time are typically acknowledged within business hours, with a full response following once the relevant product specialist has reviewed the request. Simple stock or price checks are usually answered the same day. Configured quotations, enterprise bundles, and tender submissions take longer because they involve payload matching, software licence selection, and delivery planning. Messages sent outside working hours, on weekends, or during public holidays are queued and picked up on the next business day in order of receipt. Buyers on urgent timelines should note the deadline clearly at the top of the email or WhatsApp thread so the sales team can prioritise appropriately.

What information should I include in my first message to speed up the response?
A useful first enquiry to GulfNet Emirates includes the product name or category of interest, the intended use case, the deployment location within the UAE or wider GCC, the target quantity, and any timeline attached to the purchase. For enterprise projects, it helps to note whether payloads, RTK equipment, docking stations, or software licences need to be bundled, since that changes the quotation path. Contact details for the person handling procurement, along with the company name and trade licence jurisdiction, allow the sales team to prepare documentation correctly the first time. Sending this by email or WhatsApp on +971 55 991 1705 gives the specialist enough context to reply with pricing and availability without a second round of clarifying questions.

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